Close

Please be advised that your current browser is no longer supported. This website may not look or work as intended.
To obtain the full 2Chance.ca online experience, please upgrade to a modern web browser.

Google Chrome Mozilla Firefox Internet Explorer Safari

Help

Expand All

My Account

I forgot my Login information. Now what?
No problem. You can retrieve your username and password by going to the Forgot Login information page.
I forgot my username; can I use my email address to Log in?
Yes, you can log in with either your username or email followed by your password. If you continue to have an issue, try our Forgot Login information page.
Why can’t I Log in? The site is not recognizing my information.
You may have entered your login information incorrectly. Check that you haven't made any typos and your Caps Lock is off. Also, make sure you haven't entered any spaces. If you continue to have an issue, try our Forgot Login information page.
Can you send me my username or password?
Of course! Click on the "Forgot Login" link on the login page and your information will be emailed to you after you fill out the form.
What if I need to change my phone number or other account information?
When you are logged in, click on the "Account" link by your name to review and update your profile information, then hit "Save". While you’re reviewing your profile, make sure to double-check your email address matches your alc.ca account email!
What if I have forgotten my login and changed the email address I signed up with?
If you have changed the email address you used when you signed up, contact us.
What if I have forgotten the answers to my security questions?
If you have forgotten the answers to your security questions, contact us.

Contest and Entry

How do I enter 2Chance draws?
2Chance contests are open to Atlantic Canadian residents 19 years of age or older. Sign up on 2Chance.ca and enter your eligible 2Chance.ca tickets for entries. Every $2 worth of eligible winning and non-winning Scratch 'N Win tickets, draw tickets and purchases made on alc.ca will earn you one flex entry to enter the prize draw of your choice, plus one entry in the weekly escalating cash draw. Please see the Rules and Regulations page for further information.
How do I know if my ticket is eligible for a "2Chance.ca Contest"?
Please check the Rules and Regulations for the latest list of eligible tickets. Please note that eligible tickets or online games at alc.ca can be added/changed throughout the contest. All eligible Scratch ’N Win tickets can be located on alc.ca under Our Games.
How many tickets can I enter a day?
There is no ticket limit, but you are only able to enter 200 tickets per session.
Where is my PIN and ticket barcode on Scratch ’N Win tickets?
The placement of the codes varies from ticket to ticket but the 21-digit code is found at the bottom of the ticket and the 4-digit PIN (found next to VAL.#/NO.) will always be found under the scratched play area on the ticket.
Where is my code on draw tickets?
The 25-digit alpha-numeric code will be printed on the bottom of your draw ticket under the 2Chance logo.
How do I earn entries from my alc.ca account?
Entries from eligible online purchases made on alc.ca will be earned by registering for the 2Chance contest using the same email address as the alc.ca account. Please note that the email address assigned to your 2Chance account must be identical to the email address used for the alc.ca account in order to receive entries for the 2Chance contest. Entries from eligible purchases made through your alc.ca account will be applied to your 2Chance account at the end of every day. Allow up to 24 hours for your entries to appear in your account.
When are 2Chance prizes drawn?
Please check the Prizes page for dates on active draws. All draw weeks start at 12:00:00 am AT and end on 11:59:59 pm AT. See Rules and Regulations for additional details.
What is a ticket bonus?
At any time, a specific eligible ticket or tickets may be in bonus mode. The dollar value of the eligible ticket will be multiplied when entered in 2Chance. Check the Promotions page regularly and sign up for emails to see if there are any tickets in bonus mode!

Draws and Prizes

How do I earn entries into the weekly draws?
Every $2 worth of eligible winning and non-winning Scratch 'N Win tickets, draw tickets and purchases made on alc.ca will earn you an entry into the weekly escalating draw.

See the Escalating Cash Draw page for details on the value of each week’s draw. Eligible purchases on alc.ca must be made by 11:59:59 pm AT on March 30, 2019, to participate. Eligible Scratch ’N Win and draw tickets can be entered until the close of the contest on March 31, 2019, at 11:59:59 pm AT.
How do I earn flex entries into the prize draws?
Every $2 worth of eligible winning and non-winning Scratch 'N Win tickets, draw tickets and purchases made on alc.ca will earn you a flex entry that you can allocate to the active Pick your Prize draw of your choice.

Flex entries earned from alc.ca purchases will take up to 24 hours after purchase to appear in your 2Chance account. Due to the slight delay in flex entries appearing in your 2Chance account, flex entries earned on the final day of each wave of prizes will only be able to be assigned to the next wave. Refer to the Rules and Regulations for a schedule for all the prize wave cut-off dates. Eligible alc.ca purchases must be made by 11:59:59 pm AT on March 30, 2019, to participate. Eligible Scratch ’N Win and draw tickets can be entered until the close of the contest on March 31, 2019, at 11:59:59 pm AT.

The site features many draws being held on various dates. See the Prizes page for details on the active prizes draws.
Do my flex entries go towards all the prize draws?
Flex entries go towards the active contests you assign them to. Each prize has its own flex entries associated with it as indicated on the Prizes page.
Can I move my flex entry choice?
No, once you have allocated your flex entries to a draw, they cannot be moved to another prize draw.
What happens to my flex entries if they are not allocated to a prize?
You must allocate them to an active prize draw before the 2Chance Contest Period closes on March 31, 2019. Unused flex entries will expire at that time.
What kind of prizes can I win?
Please visit the Prizes page for prize information. See Rules and Regulations for additional details.
Do I need to keep my tickets to show when I claim a prize?
We encourage all participants to keep the tickets they have submitted into the contest for the duration of the contest period to validate against the contest account. However, participants will not be required to show the tickets in order to claim or redeem contest prizes. Winners will be required to follow the winner's process whereby proof of residency and identification will be required and must match the contest registration information.
When will winners be contacted?
2Chance potential winners will be contacted by telephone or email within one week of the current draw, or as soon as possible thereafter. The winners are required to complete prize documentation and provide proof of identity (age and province of residence) before they are determined to be eligible. All winners must return any documentation, emails or calls within a specific time period to remain eligible to win a prize. For full details, check the Rules and Regulations.
How will potential winners be contacted?
A representive from Atlantic Lottery will contact these players by phone and/or email. Make sure your account information is up to date.
What is a Promo Cash code and how do I get one?
Once you enter $50 worth of eligible Scracth ’N Win or draw tickets purchased at your local retail location, you will be awarded with a Promo Cash code valued at $10 to use on alc.ca. This Promo Cash code can be redeemed at alc.ca and can only be awarded/redeemed once. To view your Promo Cash code, check the Account page under the table of weekly and flex entries. Eligible alc.ca purchases will not count towards the $50.
How to I redeem my Promo Cash code?
To redeem your Promo Cash code, log in/create an account at alc.ca. Once logged in, click Add Funds and enter the code under Promo Rewards.